FAQs
About Our Products
What types of car accessories do you sell?
We offer a diverse selection of car accessories, including seat covers, floor mats, steering wheel covers, car organizers, air fresheners, and dashboard decorations. Our collection is designed to cater to a variety of tastes and needs, ensuring both functionality and style for your vehicle.
How can I find out more about the product details?
Each product page on our website provides detailed information, including materials, dimensions, care instructions, and user reviews. If you have further questions, please contact our customer service team.
Do you offer sustainable or eco-friendly products?
Yes, we are committed to sustainability. Look for our eco-friendly label on products made from sustainable materials or through environmentally friendly processes.
Ordering & Payment
How do I place an order?
To place an order, add the desired items to your cart, proceed to checkout, and follow the instructions to complete your purchase. You’ll need to provide shipping information and payment details.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, and Mpesa. For a full list of accepted payment methods.
Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 2 hours of placement. Please contact our customer service immediately to request changes.
Shipping
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination. Please refer to our Shipping Policy for more details.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s website.
Returns & Exchanges
What is your return policy?
We accept returns within 7 days of purchase for most items in new, unused condition. Some restrictions apply. Please see our Return Policy for complete details.
How do I initiate a return or exchange?
To initiate a return or exchange, please visit our Returns Policy page and follow the instructions provided. You will need your order number and the email address used to place the order.
Customer Service
How can I contact customer service?
Our customer service team is available to assist you via email, phone, or live chat. Visit our Contact Us page for more information and operating hours.
Do you offer gift wrapping services?
Yes, we offer gift wrapping for a small additional charge. You can select this option at checkout.
Account & Privacy
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders, save shipping information, and receive updates on new arrivals and promotions.
How do you protect my personal information?
We take your privacy seriously and use industry-standard security measures to protect your personal information. For more details, please read our Privacy Policy.